New Consultation Appointments
1. Fasting:
Please fast your pet prior to the appointment unless otherwise instructed. This means no food after midnight the night before. Fresh water can be provided at all times.
2. Medications:
Bring all current medications with you to the appointment. If you have any questions, please note them on the New Patient History and Registration Form (Click HERE for Louisville, Click HERE for Evansville).
3. Check-in Process:
Upon arrival, a member of the VSP staff will greet you, review your completed history form, and ensure we have the most current medical records and information.
4. Physical Exam & Consultation:
A VSP Clinician will perform a thorough physical exam and discuss possible diagnoses, as well as recommendations for additional testing or procedures.
5. Work-up & Diagnostics:
If needed, diagnostic work-ups (such as imaging or bloodwork) will be performed that day. Some tests may need to be sent to external laboratories and could take additional time.
6. Results & Plan Discussion:
After the exam and testing, a summary of the findings and recommended next steps will be discussed with you before discharge.
7. Written Summary:
You will receive written notes detailing the exam findings, diagnostics, recommendations, and treatment plan either at discharge or via email within 24 hours.
8. Records:
A copy of all records and test results will be sent to your primary veterinarian.
9. Follow-up Plan:
A follow-up plan will be provided at discharge, outlining any necessary tests and when they should be performed. If there are pending lab results, this plan may also be sent via fax. This ensures you know what to expect at future appointments.
Please fast your pet prior to the appointment unless otherwise instructed. This means no food after midnight the night before. Fresh water can be provided at all times.
2. Medications:
Bring all current medications with you to the appointment. If you have any questions, please note them on the New Patient History and Registration Form (Click HERE for Louisville, Click HERE for Evansville).
3. Check-in Process:
Upon arrival, a member of the VSP staff will greet you, review your completed history form, and ensure we have the most current medical records and information.
4. Physical Exam & Consultation:
A VSP Clinician will perform a thorough physical exam and discuss possible diagnoses, as well as recommendations for additional testing or procedures.
5. Work-up & Diagnostics:
If needed, diagnostic work-ups (such as imaging or bloodwork) will be performed that day. Some tests may need to be sent to external laboratories and could take additional time.
6. Results & Plan Discussion:
After the exam and testing, a summary of the findings and recommended next steps will be discussed with you before discharge.
7. Written Summary:
You will receive written notes detailing the exam findings, diagnostics, recommendations, and treatment plan either at discharge or via email within 24 hours.
8. Records:
A copy of all records and test results will be sent to your primary veterinarian.
9. Follow-up Plan:
A follow-up plan will be provided at discharge, outlining any necessary tests and when they should be performed. If there are pending lab results, this plan may also be sent via fax. This ensures you know what to expect at future appointments.
Recheck Appointments
1. Recheck Appointment Options:
• Afternoon Recheck Appointments
• Early Morning Drop-off Appointments
These options allow flexibility for managing your pet’s ongoing care.
2. Physical Exams:
A VSP doctor will perform a physical exam at every recheck appointment to monitor your pet’s progress and ensure comprehensive care.
3. Technician-Led Communication:
Our technician team will handle most communication for recheck appointments to streamline the process for you. If unexpected results arise or your pet is not doing well, a VSP doctor will review your pet’s condition and personally discuss any changes to the treatment plan.
• If you prefer, you may request to speak directly with the doctor even for routine results. This “Doctor Recheck” option is available for an additional fee.
4. Follow-up Plan:
A follow-up plan will be provided at discharge, detailing the necessary tests and their timing. If lab results are pending, this plan may be sent later via fax. This ensures you have a clear understanding of the next steps.
5. Scheduling and Forms:
• Schedule your pet’s recheck appointment in advance.
• Complete the Recheck Patient History Form before the appointment. This form will be emailed to you after booking or can be accessed by CLICKING HERE.
6. Fasting Instructions:
Unless otherwise directed, please fast your pet prior to the appointment:
• No food after midnight the night before.
• Water may be provided at all times.
7. Medications and Questions:
Bring all current medications to the appointment and note any questions on the Recheck Patient History Form.
8. Appointment Process:
• Upon arrival, a VSP technician will review your completed recheck history form and address any clarifications.
• An estimate for planned tests will be provided.
• Your pet will be taken for a physical exam by a VSP doctor, followed by any necessary diagnostics.
9. Results and Discharge:
• If results and the plan are routine, a technician will review them with you at discharge.
• You will also receive a copy of the plan and test results for your records.
• Afternoon Recheck Appointments
• Early Morning Drop-off Appointments
These options allow flexibility for managing your pet’s ongoing care.
2. Physical Exams:
A VSP doctor will perform a physical exam at every recheck appointment to monitor your pet’s progress and ensure comprehensive care.
3. Technician-Led Communication:
Our technician team will handle most communication for recheck appointments to streamline the process for you. If unexpected results arise or your pet is not doing well, a VSP doctor will review your pet’s condition and personally discuss any changes to the treatment plan.
• If you prefer, you may request to speak directly with the doctor even for routine results. This “Doctor Recheck” option is available for an additional fee.
4. Follow-up Plan:
A follow-up plan will be provided at discharge, detailing the necessary tests and their timing. If lab results are pending, this plan may be sent later via fax. This ensures you have a clear understanding of the next steps.
5. Scheduling and Forms:
• Schedule your pet’s recheck appointment in advance.
• Complete the Recheck Patient History Form before the appointment. This form will be emailed to you after booking or can be accessed by CLICKING HERE.
6. Fasting Instructions:
Unless otherwise directed, please fast your pet prior to the appointment:
• No food after midnight the night before.
• Water may be provided at all times.
7. Medications and Questions:
Bring all current medications to the appointment and note any questions on the Recheck Patient History Form.
8. Appointment Process:
• Upon arrival, a VSP technician will review your completed recheck history form and address any clarifications.
• An estimate for planned tests will be provided.
• Your pet will be taken for a physical exam by a VSP doctor, followed by any necessary diagnostics.
9. Results and Discharge:
• If results and the plan are routine, a technician will review them with you at discharge.
• You will also receive a copy of the plan and test results for your records.
Drop Off Appointment Options
General Information for All Drop-Offs
• A VSP doctor will perform a physical exam during every drop-off appointment.
• Most communication will be handled by our technician team to streamline the process.
• If sedated procedures are needed, or your pet isn’t doing well, a VSP doctor will contact you directly.
• At discharge, you’ll receive a summary of results, the follow-up plan, and any recommendations.
Recheck Drop-Offs
1. Purpose:
• For routine follow-up care after diagnosis or treatment.
• May include physical exams, monitoring, or routine diagnostics.
2. Arrival and Check-In:
• Drop your pet off in the morning to allow our team time to complete all diagnostics and treatments throughout the day.
• Upon arrival, a technician will:
• Review your completed Recheck History Form.
• Address any questions.
• Provide an estimate for planned diagnostics or procedures.
3. What to Expect:
• Your pet will stay with us for the day while diagnostics and treatments are performed.
• A technician will review results and the plan with you at discharge.
• If unexpected findings arise, or your pet isn’t doing well, a VSP doctor will contact you to discuss and revise the plan.
4. Preparation:
• Fast your pet unless otherwise directed: no food after midnight; water is allowed.
• Bring all current medications.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
Chemo Drop-Offs
1. Purpose:
• For pets undergoing chemotherapy treatment.
• Includes pre-treatment exams and lab work to ensure your pet is ready for therapy.
2. Arrival Time:
• Your scheduled drop-off time may be a placeholder. A team member will contact you with a confirmed arrival time closer to the appointment date.
3. What to Expect:
• A pre-treatment physical exam will be performed.
• Lab work will be done to confirm your pet can proceed with chemotherapy.
• Side effects and progress will be monitored, and you will receive a treatment summary at discharge.
4. Preparation:
• Fast your pet unless otherwise instructed.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
Cushing’s Drop-Offs
1. Purpose:
• Specifically for pets requiring post-pill ACTH Stimulation testing or monitoring related to Cushing’s disease.
2. Arrival Time:
• Your listed scheduled drop-off time will be a placeholder. During scheduling, there is an option to input your estimated arrival time. If you’re unsure of the correct timing, a VSP team member will be happy to assist you and provide the appropriate arrival time.
• Important: Please ensure your pet arrives 3.5 hours after receiving their Vetoryl medication for accurate test results.If there are any changes to the timing, please notify our team as soon as possible.
3. What to Expect:
• A VSP doctor will perform a physical exam and oversee ACTH Stimulation testing.
• Your pet will need to stay with us for a minimum of 2-3 hours. This allows us time to perform the ACTH stimulation test, which involves drawing blood, administering the injection, and then waiting for the required time before drawing a second blood sample. If any additional tests or procedures are needed, your pet may need to stay longer, and we’ll keep you updated.
4. Preparation:
• Fast your pet unless otherwise instructed.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
• A VSP doctor will perform a physical exam during every drop-off appointment.
• Most communication will be handled by our technician team to streamline the process.
• If sedated procedures are needed, or your pet isn’t doing well, a VSP doctor will contact you directly.
• At discharge, you’ll receive a summary of results, the follow-up plan, and any recommendations.
Recheck Drop-Offs
1. Purpose:
• For routine follow-up care after diagnosis or treatment.
• May include physical exams, monitoring, or routine diagnostics.
2. Arrival and Check-In:
• Drop your pet off in the morning to allow our team time to complete all diagnostics and treatments throughout the day.
• Upon arrival, a technician will:
• Review your completed Recheck History Form.
• Address any questions.
• Provide an estimate for planned diagnostics or procedures.
3. What to Expect:
• Your pet will stay with us for the day while diagnostics and treatments are performed.
• A technician will review results and the plan with you at discharge.
• If unexpected findings arise, or your pet isn’t doing well, a VSP doctor will contact you to discuss and revise the plan.
4. Preparation:
• Fast your pet unless otherwise directed: no food after midnight; water is allowed.
• Bring all current medications.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
Chemo Drop-Offs
1. Purpose:
• For pets undergoing chemotherapy treatment.
• Includes pre-treatment exams and lab work to ensure your pet is ready for therapy.
2. Arrival Time:
• Your scheduled drop-off time may be a placeholder. A team member will contact you with a confirmed arrival time closer to the appointment date.
3. What to Expect:
• A pre-treatment physical exam will be performed.
• Lab work will be done to confirm your pet can proceed with chemotherapy.
• Side effects and progress will be monitored, and you will receive a treatment summary at discharge.
4. Preparation:
• Fast your pet unless otherwise instructed.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
Cushing’s Drop-Offs
1. Purpose:
• Specifically for pets requiring post-pill ACTH Stimulation testing or monitoring related to Cushing’s disease.
2. Arrival Time:
• Your listed scheduled drop-off time will be a placeholder. During scheduling, there is an option to input your estimated arrival time. If you’re unsure of the correct timing, a VSP team member will be happy to assist you and provide the appropriate arrival time.
• Important: Please ensure your pet arrives 3.5 hours after receiving their Vetoryl medication for accurate test results.If there are any changes to the timing, please notify our team as soon as possible.
3. What to Expect:
• A VSP doctor will perform a physical exam and oversee ACTH Stimulation testing.
• Your pet will need to stay with us for a minimum of 2-3 hours. This allows us time to perform the ACTH stimulation test, which involves drawing blood, administering the injection, and then waiting for the required time before drawing a second blood sample. If any additional tests or procedures are needed, your pet may need to stay longer, and we’ll keep you updated.
4. Preparation:
• Fast your pet unless otherwise instructed.
• Complete the Recheck History Form (CLICK HERE) and bring all current medications.
Registration PaperworkFOR LOUISVILLE:
FOR EVANSVILLE:
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Schedule Appointments
For all first time patients, an initial consultation is required, even if advanced imaging or procedures are anticipated.
If the Evansville location is more convenient, you can schedule your initial consultation there. Based on the findings, we’ll make recommendations for any advanced imaging or specialty procedures, ensuring you receive the best possible care at the most convenient location.
Cancellation PolicyOur goal is to provide excellent care to each patient in a timely manner. If it is necessary to cancel or reschedule an appointment, clients are required to call or leave a message at least 24 hours before their pet’s appointment time. Notification allows the practice to better utilize appointments for other patients in need of prompt medical care.
Click HERE to read the complete "no-show", late arrival, and appointment cancellation policy.
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